Each package includes a returns form and a detailed description of the returns process. Place the items that you want to return in their original packaging and enclose the completed returns form. Remove the original address label and follow the returns procedure described here.
Information about costs for returns is provided here.
To ensure that you feel good in your new clothing and find the sizes that are right for you, we have created a “table of sizes” button for every product in the online shop. Click the button to open the Engelbert Strauss table of sizes in a separate window. Men, women and children’s sizes are categorised according to height in the table of sizes. Helpful tips on how to properly measure your height, chest, waist, middle, seat and stride length, as well as a conversion table of “normal sizes” to international sizes and jeans sizes (in inches). Most of our work trousers are available in normal, long and short sizes (broad). We can provide every wearer with an optimum level of well-being with up to 60 different sizes for work trousers and tops from 2 XS to 7 XL. We also provide size tables for gloves. You can find our table of sizes online under:
Your order will be processed immediately and sent to you as quickly as possible. As a registered internet customer, you can follow your order and delivery status in the customer section online. You can find further information on delivery here.
The precise delivery time for the respective item is stated on the relevant details page. Delivery times also depend on the selected payment method. Also, personalisation, e.g. with a name or logo, impacts on the delivery time: In this case, the delivery date is agreed on a case-by-case basis.
You can return or exchange all ordered products (excluding specially finished products, technical products that are no longer in their original packaging, worn or soiled or washed clothing), within 30 days. The purchase contact comes into effect when this period expires. More information about exchange options can be found here.
No problem - if the returns form is missing, you can download it here.
Find all the information you need about shipping costs here.
Our safety shoes are separated into 7 protection classes
There are also 4 classes of protection for work shoes
safety shoes are all governed by the standard EN ISO 20345:2011.
The anti-slip soles also meet the basic requirements in accordance with SRA, SRB or SRC, as well as having a protective toe cap. Safety shoes are developed for a range of working requirements. Depending on the safety class for which the shoe was conceptualised, there are fundamental differences. An S5 safety shoe must have lasting water-resistance, an S3 safety shoe must keep water out for at least an hour, water-resistance is not even a criterion for an S1 safety shoe. There are also differences in the quality of the soles - whether puncture-resistant soles, fuel-resistant soles or profiled outer soles.
More information on the different safety classes is provided in an overview under.
It is possible to track your delivery online if you are a registered customer. In your confirmation email, you will receive a tracking number which you can use to check your order at any time to discover the status of your delivery.