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This can be answered by documents produced in various production houses in Asia. More on this in “sustainability”.
Information about costs for returns is provided here.
The size assessment in our online shop will show you how a certain item turns out. Select an item and move your cursor over your desired size.
Your order will be processed immediately and sent to you as quickly as possible. As a registered internet customer, you can follow your order and delivery status in the customer section online. You can find further information on delivery here.
Each package includes a returns form which describes the process for returns and exchanges in detail. Place the items, which you want to return, in the original packaging and enclose the completed returns form. Remove the address stick with your details and attach the label featuring the engelbert strauss address.
The complete returns procedure is described in detail here.
In just four steps, you can furnish your engelbert strauss work clothing with a logo or lettering.
Step 1: Choose your desired items. The “logo service” button identifies all products which can be refined with individual advertising.
Step 2: Select placement. Clicking on the t-shirt button “logo service” to display an overview of the options for placement for each item. Over 150 placement options are available. With a single glance, it’s possible to see where you can print, stitch or laser engrave your selected work garment.
Step 3: Select refinement technique. In the e.s. Logo service, an overview is present of the different methods with examples, minimum quantities and prices.
Step 4: Logo order in shopping basket. In your shopping basket, you can identify the selected products with a tick in the grey box with the t-shirt symbol. As well as additional information on refinements, you also have the option of uploading your desired logo directly. Upon receipt of your order, a specialist from our print and embroidery team will liaise with you to implement your details, requests and ideas. All information about the e.s. logo service can be found here.
Please note that no individual advertising costs can be calculated and listed for online orders. You will receive these separately.
For our commercial customers, we list all prices without VAT (net). Both the gross price and invoice price are listed on each invoice. The transfer amount is thus the gross total value.
You can exchange the items that were delivered incorrectly. Please use the accompanying returns form for this. You can use this to order the exchanged product of your choice. It is not necessary to re-order your goods. On the returns form, you will find detailed information about how to proceed. You can find out all you need to know about returns and exchanges here.
You will receive an e-mail with the time and date of your delivery from the shipping service provider. If necessary, you can also agree a storage place for your delivery via the e-mail system.