Information about costs for returns is provided here.
Each package includes a returns form and a detailed description of the returns process. Place the items that you want to return in their original packaging and enclose the completed returns form. Remove the original address label and follow the returns procedure described here.
Your order will be processed immediately and sent to you as quickly as possible. As a registered internet customer, you can follow your order and delivery status in the customer section online. You can find further information on delivery here.
You can return or exchange all ordered products (excluding specially finished products, technical products that are no longer in their original packaging, worn or soiled or washed clothing), within 30 days. The purchase contact comes into effect when this period expires. More information about exchange options can be found here.
To ensure that you feel good in your new clothing and find the sizes that are right for you, we have created a “table of sizes” button for every product in the online shop. Click the button to open the engelbert strauss table of sizes in a separate window. Men, women and children’s sizes are categorised according to height in the table of sizes. Helpful tips on how to properly measure your height, chest, waist, middle, seat and stride length, as well as a conversion table of “normal sizes” to international sizes and jeans sizes (in inches). Most of our work trousers are available in normal, long and short sizes (broad). We can provide every wearer with an optimum level of well-being with up to 60 different sizes for work trousers and tops from 2 XS to 7 XL. We also provide size tables for gloves. You can find our table of sizes online under:
The precise delivery time for the respective item is stated on the relevant details page. Delivery times also depend on the selected payment method. Also, personalisation, e.g. with a name or logo, impacts on the delivery time: In this case, the delivery date is agreed on a case-by-case basis.
As a register internet customer, you have the option of tracking your order and delivery status. By clicking on “Your order and delivery status” in the customer section, you can retrieve the number of your package under Details and view the delivery status of your order.
Find all the information you need about shipping costs here.
It is possible to track your delivery online if you are a registered customer. In your confirmation email, you will receive a tracking number which you can use to check your order at any time to discover the status of your delivery.