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Information about costs for returns is provided here.
Each package includes a returns form which describes the process for returns and exchanges in detail. Place the items, which you want to return, in the original packaging and enclose the completed returns form. Remove the address stick with your details and attach the label featuring the engelbert strauss address.
The complete returns procedure is described in detail here.
Your order will be processed immediately and sent to you as quickly as possible. As a registered internet customer, you can follow your order and delivery status in the customer section online. You can find further information on delivery here.
To ensure that you feel good in your new clothing and find the sizes that are right for you, we have created a “table of sizes” button for every product in the online shop. Click the button to open the engelbert strauss table of sizes in a separate window. Men, women and children’s sizes are categorised according to height in the table of sizes. Helpful tips on how to properly measure your height, chest, waist, middle, seat and stride length, as well as a conversion table of “normal sizes” to international sizes and jeans sizes (in inches). Most of our work trousers are available in normal, long and short sizes (broad). We can provide every wearer with an optimum level of well-being with up to 60 different sizes for work trousers and tops from 2 XS to 7 XL. We also provide size tables for gloves. You can find our table of sizes online under:
At engelbert strauss, both companies and private customers are welcome to submit orders. If you are ordering as a company customer, ensure when ordering that the goods you are ordering are for exclusive use of your independent, professional, commercial, official or service-based business. Company customers do not need to present a trading licence. For private customers, we display our prices including VAT - the “VAT included/VAT not included” function is available on every product page.
The size assessment in our online shop will show you how a certain item turns out. Select an item and move your cursor over your desired size.
You will receive an e-mail with the time and date of your delivery from the shipping service provider. If necessary, you can also agree a storage place for your delivery via the e-mail system.
For our commercial customers, we list all prices without VAT (net). Both the gross price and invoice price are listed on each invoice. The transfer amount is thus the gross total value.
No, this is not possible. We do not deliver to Packstations.