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engelbert strauss Help

Important Information about Online Ordering

Find the products your are looking for:
There are over 20,000 products to choose from. To make it easy to find the products you are looking for simply click to the Product Titles on the upper left of your screen. This will be followed by a series of sub-titles and then listed as detailed categories. Just click ONCE on any category and all the details will be displayed, colours, sizes and pricing by quantity breaks. Simply select and add to your shopping basket.

Need help searching for products?
Click on ‘Product Search’. Type in a product name or product details known to you. engelbert strauss on-line will offer you a selection of product proposals that most closely match your search criteria.

Ordering
Once you have selected all the products you need and have added them to your shopping basket, click ‘Show The Shopping Basket’ You can see exactly what you are about to order. You can still make amendments to quantities, even delete products if you wish. Once your shopping basket is complete, click ‘Submit Order’.

Sending your order
Once your order has been submitted you will be asked to type in details including your name and address and your method of payment. Once you are happy, click ‘Send Off’. Your order will then be processed and a ‘Transaction Confirmation’ eMail will be returned to you.

Entering Payment Details
When you come to enter your credit card details, a new secure window appears where you key in the necessary info. This window can be blocked by firewalls and other specialised programs that are in place to prevent pop-ups (all the unwanted junk advertisement windows that open).

If you have Windows XP, check the built-in firewall. If you operating on a different version, you may have another firewall eg. Nortons. Check the options set-up, as it may be that the option to prevent all pop-up ads is checked, which will prevent the credit-card window from opening. You also need to ensure that the 'java script' option is enabled in the firewall options.

The Shopping Basket
You can look into your shopping basket anytime. You can directly order or delete any of the chosen items you have marked. You will be sending your order to us when you press: Submit Order.

Product Search
Need help searching for products? Click on ‘Product Search’. Type in a product name or product details you require. engelbert strauss on-line will offer you a selection of product proposals that most closely match your search criteria.

Return to ‘HOME’ page
You may always return to the start, just click ‘Home’ or simply click on the engelbert strauss logo. Here also you can read our Terms and Conditions.

Contact
This is where you will find our actual Hotline numbers.

Terms and Condition
Here, you may read our Corporate Terms & Conditions.

Order your FREE catalogue
Simply click on ‘Catalogue’ and complete the details. Our latest catalogue will be sent direct to you within 2 to 3 days.

Prices
Prices shown are net A. Delivery charge (if order value under £90) and VAT will be added in the normal way. All our offers are valid for any industry or profession, for public authorities and any commercial requirement.

Browser Information
Please ensure you activate your JAVA script. Failure to do this may lead to viewing problems and completing your shopping basket. Please enjoy the great value, relaxed hassle-free shopping here at www.engelbert-strauss.co.uk. Should you have any more queries or suggestions, please eMail us at sales@engelbert-strauss.co.uk

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Service Hotline - Phone 01252 607855
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